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    Privacy Policy

    Principles of working with your data

    We are Stonetra company, with registered office at Vrádište 268, Vrádište 908 49, Company ID No. 46290001

    Contact: +421 917 073 068 / import@stonetra.com

    We operate an e-shop on the website www.stonetra.com

    When providing our services, selling goods, and operating our website, we process certain personal data.

    The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the processing of personal data and on the free movement of such data, repealing 95/46/EC (General Data Protection Regulation) ("GDPR").

     

    I. Processing of personal data

    1.1. Processing of personal data when using the contact form

    If you contact us in connection with our products and services, we will process the contact details you provide, mainly via the contact form. This personal data includes your first and last name and email address.

    What is the reason?

    Based on the personal data you provide, we will then contact you in connection with our range of goods and services.

    On what legal basis?

    This is processing based on Article 6(1)(b) of the GDPR – performance of a contract or implementation of measures prior to entering into a contract at your request.

    If you do not provide us with this personal data, we will not be able to communicate with you for the purpose of concluding a contract for the delivery of our goods or the provision of our services.

    How long will we process personal data?

    Unless we establish further cooperation, we will process your personal data for a maximum of 24 months from our last communication.

     

    1.2. Processing of personal data in the case of a purchase

    If you make a purchase from us, we will process the personal data we need from you to ensure the conclusion of a contract for the provision of our goods or services. This mainly includes billing information: name, surname, address, company and contact details.

    What is the reason?

    We need to process personal data in order to fulfill our obligations under the contract – delivery of goods or provision of services. We will also use your contact details to communicate with you about the status of your order, any complaints, or your questions.

    We will also process personal data to fulfill our obligations arising from generally binding legal regulations (mainly for accounting and tax purposes, or for handling complaints and other matters).

    On what legal basis do we process personal data?

    This is processing based on Article 6(1)(b) of the GDPR – performance of a contract – and Article 6(1)(c) of the GDPR – compliance with a legal obligation.

    If you do not provide us with this personal data, we will not be able to conclude a contract with you for the delivery of our goods or the provision of our services.

    How long will we process personal data?

    During the delivery of goods or the provision of services and then ……… from the last provision of such services or delivery of goods.

     

    1.3. Newsletter (commercial communication)

    If you have purchased goods or services from us and have not expressly refused to receive marketing communications, we will use your email address to send you our marketing communications.

    On what legal basis?

    This is processing based on Article 6(1)(f) of the GDPR – our legitimate interests, which are marketing communications targeted at our customers.

    How long will we process personal data?

    2 years from your last purchase. If you no longer wish to receive our marketing communications, you can unsubscribe at any time by email or contact us at: import@stonetra.com

     

    II. Who has access to the data?

    2.1. Your personal data will remain with us.

    However, some companies or other persons work for us and have access to your personal data because they help us run our e-shop. These are:

    • the operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Czech Republic, ID No.: 289 35 675, registered at the Municipal Court in Prague, Section B, File 25395

    • companies involved in the shipment of goods (DPD Slovakia, Raben SK)

    • companies involved in the dispatch of payments (Slovenská sporiteľna, SHOPTET Pay, DPD Slovensko, Raben SK)

    • e-mailing service provider (Shoptet a.s.)

    • Accounting (ÚČTORE s.r.o.)

    We process personal data only within the European Union.

     

    III. What else you should know

    Our company has a designated person responsible for personal data protection. Our company does not make decisions based on automated processing or profiling.If you have any questions about personal data, please contact us at import@stonetra.com or call +421 917 073 068

     

    IV. Additional information for U.S. residents

    This section applies to visitors located in the United States and supplements the information above to comply with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

     

    4.1. Categories of personal information collected

    • We may collect the following categories of personal data:
    • Identifiers (name, email address)
    • Commercial information (records of purchased products or inquiries)
    • Internet or network activity (IP address, browser type, interactions with our site)
    • Geolocation data (approximate, based on IP address
    • Professional or employment-related information (only if voluntarily provided in inquiries)

     

    4.2. Purposes of collection

    We use this data to:

    • Provide requested information or services
    • Improve and secure our website
    • Process and deliver orders
    • Respond to customer inquiries
    • Send marketing communications (with prior consent)

     

    4.3. Sale or sharing of personal data

    We do not sell, rent, or share personal data with third parties for monetary gain or targeted advertising purposes as defined under U.S. privacy laws.

     

    4.4. Your rights under U.S. privacy laws

    As a U.S. resident, you have the right to:

    • Request to know what personal data we collect, use, or disclose
    • Request deletion of your personal data
    • Request correction of inaccurate data
    • Request information about third-party disclosures
    • Opt out of the sale or sharing of personal information (not applicable to our activities)
    • You may exercise these rights by contacting us at import@stonetra.com .

     

    4.5. Non-discrimination

    We will not discriminate against you for exercising your privacy rights.

     

    4.6. Updates

    We may update this section from time to time to reflect changes in applicable U.S. privacy laws. The most recent version will always be available on our website.

     

    V. Your rights in relation to the processing of personal data

    Among other things, the GDPR gives you the right to contact us and request information about what personal data we process, request access to this data and have it updated or corrected, or request a restriction on processing. You may request a copy of the personal data being processed, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interest.

    If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the supervisory authority, which in our jurisdiction is the Office for Personal Data Protection of the Slovak Republic, or to take legal action.

    This Privacy Policy shall become valid and effective upon its publication on the Seller's website on September 1, 2025.

     

    For more details about how we use cookies, see our Cookies Policy, or learn more about our company in the Legal Information section.